добавил виджет ТП

resources/views/layouts/app.blade.php

@@ -166,7 +166,13 @@
             var h = d.getElementsByTagName('script')[0];
             h.parentNode.insertBefore(s, h);
         })(window, document, 'https://bx.zachem.info/upload/crm/site_button/loader_1_wnj4gb.js');
+        window.addEventListener('onBitrixLiveChat', function(event) {
+            var widget = event.detail.widget;
+            widget.setCustomData("[b]{{ auth()->user()->name }}[/b] ({{ auth()->user()->email }})");
+
+        });
     </script>
+
 </body>
 
 </html>